Are you getting excited for your new IMPACT gear? Here are the haps on shipping.
Where: Impactfenders.com orders can be shipped within the United States and select international locations. For international orders, please contact us directly (orders@impactfenders.com).
Methods: In most cases, you have the option to select your preferred shipping method. But certain product arrays and oversize items may have limited methods and carrier options.
Speaking of oversize items: Please note that several of our products automatically qualify as oversize according to the carriers. These are: dock bumpers, large piling pads, landing pads, and Powell Pads.
Timing: Most of our products are custom made just for you after we receive your order. Please allow 3-5 business days for your order to process before it ships.
Unforeseen Circumstances: This beautiful world can be a wild place sometimes! Obviously, shipments can occasionally be delayed due to major holidays, weather events, shipping circumstances, or who knows what else! As soon as your product is ready to be shipping, you'll receive a tracking number and shipping confirmation via email.
No can do: We don't ship to post office boxes or some military bases. Our system may allow these options occasionally, but heads up the shipping cost will reflect USPS fees. To put it bluntly, these fees might be outside of the anticipated realm.
Custom orders: We'll provide a shipping estimate at the same time we provide a cost estimate for your custom order. Our occasional shipping specials or discounts do not apply to custom orders (unless otherwise stated).
And, oh yeah: Your credit card or preferred payment will be charged when you place your order.
We've got your back: We want you to be delighted and completely satisfied with your IMPACT gear. If for any reason this is not the case, let us know. Unused items in original condition are fully returnable within 30 days: free of charge (within the US) and no questions asked. Take a look at our full returns policy.
That's all the fine print. Now place that order so you can get out on the water!
